By Julia, Deliverability Expert

Have you ever heard the term “seed list” used? Well… we’ve been using this term a lot over here at Campaign Nucleus & we are excited to introduce seed list usability as one of our newest in-platform features.

So, firstly, what is a seed list? This is a list of emails that you have internal access to in order to be on the receiving end of your email sends.

Our email team has found that generally seed lists are not a great representation of inbox placement – this is because, after a few sends, the inbox will start to replicate personalized behavior rather than that of other inboxes with the same server. With that in mind, our team has found a lot of value in using email lists comprised of internal team members to help kickstart our email engagement with new or struggling domains/IPs.

Team members can be instructed to positively engage with these emails. In doing so, we can begin building up a good domain reputation from the very first day of sending so that we are able to find more success with deliverability and inbox placement.

For instructions on how to enable this feature in your tenant, please visit your Nucleus Resource Library!

OR

By Julia, Deliverability Expert

If you’ve encountered the same block multiple times, it’s possible you’ve also encountered the reality that not every block will be mitigated…no matter how nicely we ask the servers & affiliated blocklists to do so.

Trust me – if it were up to us at Campaign Nucleus to unblock you, you’d be unblocked, like, yesterday. But, unfortunately, we do not have that power so we are at the mercy of the servers when it comes to avoiding and resolving blocks.

The majority of blocklists understand that “accidents” happen & are usually reasonable and hasty when resolving blocks… the first time. With that, they start to become a bit annoyed and less responsive when we continue getting blocked and submitting request after request for resolution.

The truth of the matter is: the servers blocked you for a reason & they will continue to do so until you resolve the issue that is triggering the block.

If you are continually hitting the same block, it’s possible you may need to adjust some of your practices to ultimately fix the issue.

The servers are dominantly looking at 2 things when deciding whether to block a domain and/or IP.

1. Your audience

Ask yourself:

• Did my recipient list opt-in to receive these emails? Disinterested recipients often lead to spikes in server complaints which hurt domain/IP reputation significantly.
• How did I gather these emails? Sometimes people of opposing values intentionally submit spam trap emails to opponent newsletters to cause issues with your messages delivering. The same can be true of expired emails as they can be reverted to spam traps – be careful of emails that were gathered many years before.
• Am I engaging my audience with my copy so that they are positively responding to my emails? Recipients not engaging with emails can lead to poor reputations, as well.

1. Your content

Ask yourself:

• Am I pushing too hard on controversial topics? While we are free to speak our values, sometime being super aggressive in our content can lead to an increase in user complaints.
• Is my picture to content ratio appropriate? Too many pictures without enough text can appear “spammy” to servers.
• Do I sound like a salesperson? Using phrases that over-promise or guarantee any level of success sometimes register as “spammy” due to the likely deceitful nature of the message.

At Nucleus, we do our best to avoid the grasp of censorship & will always support your content to the fullest. With that in mind, some things are out of our control and we hope the above information will help you to navigate the difficulties that we must maneuver to find the most success in sending our emails.

For more information, visit your Nucleus Resource Library

If you walked up to a stranger on the street and asked them for $20, odds are they’re going to look at you like you're crazy and walk away. I cannot blame them; I’d do the same. Now… what if, instead, you engaged them in conversation, swapped contact information, developed a friendship over the course of many weeks, and THEN asked for $20? You might have a better shot.

Well, in some ways, email marketing is a lot similar. People are much more likely to support a cause that they are familiar with and trust. So, with that in mind, it might be time to consider how we can be building trust with our subscribers so that we see the most possible success with our emails.

This means that we need to provide content that makes the recipient feel valued as opposed to just another donor. Before we ask for money and support, we need to show the subscriber how much they matter to us; that we do not just care about their wallets.

So what kind of content can we send out that would align with this goal of building trust? I have a few ideas…

Newsletters and informational content

• These emails can be used to inform your recipients on your mission and the news you find most important. Subscribers will be able to see how their values align with your own and, in turn, may acquire more support for your cause.

Feedback

• Do not be afraid to ask your subscribers about their opinions. Whether you need advice on how to go about things or you’d like to know what you can do better in the future, your recipients should be the first people you ask. Their opinions matter most!

Prospecting

• Sometimes the easiest way we can appeal to our subscribers is to ask them what they care to hear about. Our Nucleus CRM allows us to quickly tag our recipients so we can be ensuring we are reaching out to them with their interests in mind.

These are just a few types of emails we can be sending to our subscribers to ensure that we are building trust before forcing asks down their throat. I think you’ll all find that embedding a little love and care into all of our emails will always pay off in the long run.

For more information regarding how to send less aggressive copy while yielding higher return, contact our team for training or insight and visit your Nucleus Resource Library!

OR

Building up your Email Subscribers Without Breaking Down your Domain

By Julia, Deliverability Expert

When it comes to expanding your email subscriber list for marketing content, remember that QUALITY OVER QUANTITY is not just a saying but a strategy that can empower your marketing efforts. By focusing on quality, you ensure that your messages reach the right audience, increasing the chances of engagement and conversion.

I understand the temptation to construct a list of millions of people to ensure your marketing success, BUT without the correct methods of email collection, you can actually hurt your success rather than help.

Let’s talk about why…

Recipients who do not wish to be emailed often respond negatively to emails, even when you are careful to avoid common spam triggers within your content. This can mean that they report you as spam or notify the server that they do not wish to receive your email; this can cause blocks & lower our domain/IP reputation. If they choose to delete without opening or refuse to engage (opening, clicking, saving in folders, etc.) with the email, it can also have poor consequences. That tells the server that they are not interested in your content, and it can hurt your inbox placement, even with previously engaging emails.

DO… subscribe users who have signed onto your email list on their own will

**feel free to even offer them the opportunity to confirm their subscription

​DON’T… offer incentives, such as prizes, for people to sign up

​​**Subscribers rarely engage long-term with this route of email collection

DO… regularly sort through and unsubscribe unengaged recipients 

**If they aren’t helping your cause, they are hurting it

​DON’T… purchase email lists

**These lists often include duplicate, invalid, expired, or foreign emails that likely have no interest in supporting your cause

If you’re ever wondering if someone would be a “good” subscriber or a “bad” subscriber, ask yourself this: Would this person bring valuable interactions to my email campaigns?

You can review the differences between positive and negative engagement below: